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MDOD PERFORMANCE MEASURES FOR TRACKING SERVICES

How does MDOD track peformance?

In collaboration with other state agencies, the Maryland Department of Disabilities has developed a set of interagency performance measures to evaluate services provided to individuals with disabilities.  MDOD includes data on these measures as part of its submission for the State's Managing for Results report (MFR), which is part of the Governor's Budget.

Click here to view the current Managing For Results Report (PDF). 

Why do we need to track performance?

Reporting interagency performance measures in MDOD's MFR submission is critical in promoting accountability for state agencies that provide services to individuals with disabilities. The MFR report presents baseline data for program outcomes and other quantifiable data for two previous fiscal years and estimates for the current and next fiscal years. In coming years, actual performance is compared against these estimates to determine levels of success of various programs.

What results have been tracked through the State's Managing for Results Report (MFR)?

The MFR provides a method for tracking Maryland's progress in achieving results such as:

• Increasing the proportion of individuals with disabilities receiving state services in community alternatives instead of nursing facilities and other state facilities;
• Improving the level of service provided to paratransit customers;
• Increasing the extent to which people with disabilities receive training services in integrated settings and then achieve successful integrated employment;
• Improving physical access at state facilities for people with disabilities through MDOD's Access Maryland Program, and;
• Expanding the number of individuals with disabilities who purchase assistive technology through MDOD's Assistive Technology Guaranteed Loan Program.

In addition to tracking program outcomes such as on-time performance of transportation services, MDOD policy staff will collaborate with the Maryland Commission on Disabilities to continue to elicit input from people with disabilities.

I need more information...

Contact:  James Reinsel of the Maryland Department of Disabilities at 410-767-3635 voice/tty or 1-800-637-4113 voice/tty.

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